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sanjiva_srivastava's profile

Wed, Jun 3, 2020 11:09 PM

Setting up Ruckus and at&t gateway together with same SSID

I have a Lennar home with Ruckus r510 and ICX 7150 C12P. I am using it's SSID for all my wi-fi needs. I have internet through at&t and the gateway is also broadcasting a wi-fi SSID that is different than the Ruckus AP. Can I turn the wi-fi off on my gateway? Is this the correct configuration? I want the at&t gateway to have the same SSID so I can get extended coverage...how do I set it up? Does my at&t gateway need to be the primary wi-fi and Ruckus be the bridge? or vice-versa? Also, when the Amazon guy activated the smart home he did not leave any user name and password to get into the Ruckus admin settings. I can get to the unleashed login page but the default user name super/sp-admin does not work. Please help!!!

Responses

232 Messages

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4K Points

9 months ago

Password & Usernames:
I would contact AMZN or the builder, let them know the tech neglected to give you the admin/pass for the system
ATT Router:
I recommend turning off the ATT Router's Wi-Fi, or only broadcasting a simple management WI-Fi should you need to jump in and do some administration. Power level control, intelligence, interference mitigation, and roaming cohesiveness is something the ATT unit will not participate in.

3 Messages

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130 Points

9 months ago

I had a similair issue with access to Ruckus unleashed and Lennar shared that the username was admin and the password was Ruckus!   Obviously you should change them once you log in

232 Messages

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4K Points

Tom, you are RAD!

1 Message

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60 Points

Just FYI for anyone coming through here later, sometimes Lennar sets up the password to be "Lennar" (no quotes). 

5 Messages

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114 Points

9 months ago

Thank you both! The user and password combination does not work for me. I have contacted the builder and awaiting reply. 

5 Messages

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114 Points

9 months ago

Phew! Finally figured it out.... the user name was admin and password was same as my wifi password!

21 Messages

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282 Points

What do you mean the same as your WiFi password?

5 Messages

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114 Points

9 months ago

Is there any way to add a. 3rd party wifi router as an extender to the Ruckus R510 AP? I looked everywhere in the settings but could not find any place to do so. Appreciate your quick responses. Also, my at7t is a 1 Gbps connection but I don't see speeds more than 250 mpbs even when I am under the R510 AP. Any suggestions?

75 Messages

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1.3K Points

9 months ago

you should not add a 3rd party accesspoint.
use a ruckus accesspoint to extend your range.
you ca also take a R320

5 Messages

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114 Points

9 months ago

Awesome! Thanks.

1 Message

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60 Points

8 months ago

hi, I have setup my rukus wireless but internet is not working on that router via at&t. Whats steps/setup are required on at&t router in order to use rukus as my router?

Official Rep

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246 Messages

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4.2K Points

8 months ago

Hi Ravindra,

Login the AP and ensure that the AP has internet. (which should be getting from the at&t device)
You can verify it under Dashboard >> Internet >> You should see that there should be an IP under DNS and the "Internet" should show as "Connected".

If the Internet is not connected, then ensure the AP should be getting the IP address from at&t (which I believe is the gateway for your network and serving as DHCP server).

6 Messages

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120 Points

17 days ago

Admin 

lennar is the password

3 Messages

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80 Points

17 days ago

I have the worst Lennar customer service experience.  They send the electrician and did the factory reset procedure.  After noticed that the Ruckus WIFI is no listed on the PC, he said I don't know how to work with the network.

What now? 

(edited)

6 Messages

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120 Points

17 days ago

You have to set up ruckus again download the ruckus unleashed app then start on the typical or gateway install doesn’t lennar homes have Amazon services come out and do your setup and add all your devices to the ruckus

3 Messages

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80 Points

Lennar send an electrician and did the factory reset procedure.  Lennar doesn't have network service.  After that I don't see the configure.mexxxx in the Wifi list. So I can not access the switch condition.  I try to get in they the IP but seems to be protected and I don't have neither user not.password

(edited)

6 Messages

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120 Points

Ruckus is a poe system are the boxes on if not plug them into the switch then try to find configure still did the election reset the boxes with a 🖊 to make them factory specs

3 Messages

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80 Points

I did the reset on the PoE and on the switch icx 7150. Still not seeing the configure.mexxxx. Any other suggestion?

6 Messages

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120 Points

17 days ago

Is the att router going into one of  the center 8 inputs if so then you may not have to reconfigure and just click on manage network admin and the Lennar password the update rukus and see if that works