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1 Message

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70 Points

Thu, Feb 13, 2020 5:07 PM

Answered

Admin name or password for ISO app

I have the ISO app (unleashed) but I do not have the admin name or password. Does Amazon / Lennar use a set default when installed?

Responses

Brand User

Former Employee

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2.6K Messages

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44.8K Points

9 months ago

I have seen the Ruckus at Home template document, that has lines for Admin Username, Admin Password, AP serial numbers.

I will try to find out if they setup the network (and specify the admin uid/pw), or if they let customers create the Unleashed network and choose them.

2 Messages

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72 Points

I'm in the same boat. Amazon/Lennar left no instructions

Employee

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604 Messages

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10K Points

Hi Troy,

Try "admin" as user name and password as "Ruckus!"

You can also try to use the same password as your WiFi password and see if that works.


Regards,
Syamantak Omer

Regards,

Syamantak Omer

2 Messages

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72 Points

Thank you Syamantak that worked