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1 Message

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70 Points

Thu, Mar 28, 2019 8:42 PM

Answered

There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification.

There was a problem updating a new ICX7150-24 switch. it keeps on bringing Acess verification. Enter username and password. I have never set any username and password on it. Kindy help.

Responses

Employee

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122 Messages

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2.3K Points

2 years ago

Hey James, 

There may be some AAA statements causing this. Did you try SSH, telnet and console? If you are locked out of all three, I would recommend opening a support case and one of our engineers can help you recover. 

https://support.ruckuswireless.com/cases/new

Support - 1-855-782-5871
https://support.ruckuswireless.com/contact-us

6 Messages

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232 Points

2 years ago

I believe the upgrade is to 8090 release. Beginning this release, ICX has a default username and password and has the SSH turned ON by default. The default credentials are super (for username) and sp-admin (for password) when you are trying to access the switch using SSH/Telnet/Console/Web. Once you are in, aaa settings can be removed to open up access to the switch.

301 Messages

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4.8K Points

2 years ago

and on first time login with super/sp-admin you are prompted to change the password.

Kind regards
Martin

208 Messages

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3.7K Points

2 years ago

I was just going to say that.  If it is not updated to 08090, then you need to do a password recovery.  If that is the case, press 'b' to interrupt boot and type "no password" without the quotes.  Then I believe it is just 'boot'