Skip to main content

97 Messages

 • 

1K Points

Tue, Apr 28, 2020 4:42 PM

Answered

ECCN and CCATS numbers needed for international shipping of Ruckus items from the US

Hi there.  I have ordered an ICX 7150 12-P internet switch, ZD 1200, and R720 APs (WorldWide).  The suppliers cannot give my shipping company any ECCN or CCAT numbers which are needed to export these items.  Does Ruckus have a page with these codes?  My only alternative is to return the items to vendors (who probably have a no returns policy).  Many thanks.

Responses

126 Messages

 • 

2.7K Points

6 months ago

Hi Peter,

Were there any challenges for you to get the equipment from a reseller in the country currently you reside in ?

Regards,
Abilash PR

97 Messages

 • 

1K Points

6 months ago

Hi Abi - There is a re-seller website for Hong Kong.   The address given is in an industrial area - not a retail outlet - and they don't answer their phones.  Not really accessible to members of the public.

Can you help me?

97 Messages

 • 

1K Points

6 months ago

Actually the Zone Director seemed to ship fine so I just need the numbers for the switch and WAPs, if this is possible. 

Employee

 • 

100 Messages

 • 

2.1K Points

6 months ago

Hi Peter

If you are a Ruckus partner the information is in the price list. In the meantime, here's what you need;

7150
ECCN: 5A991
CCATS: G172823

ZoneDirector 1200
ECCN: 5A992
CCATS: G055796

R720
ECCN: 5A992
CCATS: G160383

97 Messages

 • 

1K Points

6 months ago

A huge thank you!!  I may also buy some R520s online and so I would be very grateful for the codes for this item as well!!  Thanks again, Peter

Employee

 • 

100 Messages

 • 

2.1K Points

6 months ago

ECCN and CCATS numbers are the same for all APs so you can use  what I provided above.

97 Messages

 • 

1K Points

6 months ago

Perfect.  This has saved me a lot of bother.  Thank you