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Mon, Jun 3, 2019 4:27 PM

SWIPE can't see the staging zone

Good afternoon,

I am planning to use SWIPE to register APs and place them in the staging zone until I am ready to configure the WLANs but when I login through SWIPE, I am not able to see the staging zone.

I login
The Administration Domain is available so I click Next
No Zones Available.

Any ideas on how to proceed?

Thank you,

Responses

Employee

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92 Messages

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2.1K Points

2 years ago

Hi There,

If you are not seeing Staging Zone, then you might be using vSZ-E or SZ100. On vSZ-E by default, an AP zone named Default Zone exists. However, if you are using vSZ-H, the default Zone is Staging Zone. Any AP that registers with the vSZ-E controller that is not assigned a specific zone is automatically assigned to the Default Zone.

Regards,
-Ankush

7 Messages

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150 Points

Hi Ankush, I am using the High Scale version of SmartZone. As you can see of the image, the Staging Zone is not there and the "Done" button is grayed our so I can not proceed.



Employee

 • 

92 Messages

 • 

2.1K Points

Could you please provide the Model of the AP you are using to onboard and version running on the vSZ?

7 Messages

 • 

150 Points

HI, I am using R710s and 310Ts. I had to login the controller and create a new zone. I was never able to see the staging zone. I believe is bypassed when using SWIPE and High Scale.