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Thu, Jan 18, 2018 1:47 AM


How to replace the broken backup Smartzone Controller with a RMA device on a cluster mode?

backup smartzone controller 100  in a cluster mode broke and we got the replacement for it. What are the steps to add back the RMA to the cluster?


90 Messages


1.8K Points

3 years ago

The same as when you added the first one initially.

Boot it, login, select Standalone or Join Cluster.
Brand User

Former Employee


2.6K Messages


44.8K Points

3 years ago

Thumbs up Jakob.  And map the RMA unit with the old Serial Number (for licencing purposes)!

1 Message


60 Points

Hi Michael, i have the same problem but the local partner want to charge me for transferring licenses to the new unit, they also want me to pay shipping costs for the faulty unit but i have active watchdog partner suport, i just renewed it last month.