How to replace the broken backup Smartzone Controller with a RMA device on a cluster mode?

backup smartzone controller 100 in a cluster mode broke and we got the replacement for it. What are the steps to add back the RMA to the cluster?

Responses

jakob_peterh_nsel

90 Messages

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1.8K Points

3 years ago

The same as when you added the first one initially.

Boot it, login, select Standalone or Join Cluster.

michael_brado

Former Employee

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2.6K Messages

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44.8K Points

3 years ago

Thumbs up Jakob. And map the RMA unit with the old Serial Number (for licencing purposes)!

lefhoko_radisaka_c3icohuc0nq9f

1 Message

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60 Points

Hi Michael, i have the same problem but the local partner want to charge me for transferring licenses to the new unit, they also want me to pay shipping costs for the faulty unit but i have active watchdog partner suport, i just renewed it last month.

a year ago

rojen_subedi

How to replace the broken backup Smartzone Controller with a RMA device on a cluster mode?

Responses

jakob_peterh_nsel

michael_brado

lefhoko_radisaka_c3icohuc0nq9f

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