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78 Messages

 • 

1.2K Points

Wed, Feb 1, 2017 4:52 PM

SmartZone 100: wireless clients connected but not showing up in the controller

I go to my Access Points, I find an AP with clients but when I try to find the clients connected to that AP, none show up.

We recently had one of our two controllers die so we had to configure and install a 3rd controller so maybe a setting got changed?

Thanks.

Responses

1 Message

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60 Points

4 years ago

I have the same problem with clients. : (

388 Messages

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5.9K Points

4 years ago

In fisrt , In SZ, client's status update inverval is 3 min.

You wait update for inverval to first associaton client.

In Second, in dashboard screen, if System Uptme is minus(-), you must check system ntp setting.

If SZ was gone from future(ex. 11:00) to past time(ex. 9:00), SZ does not update AP or Client status till time will reach future time(ex. above 11:00).

If so, you must wait until future time(ex  above 11:00) or factory-reset and re-install.

Regards.