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1 Message

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70 Points

Mon, Apr 27, 2015 11:23 AM

Answered

HOW TO HARD RESET ZF-7782

How do I factory reset the ap?

Responses

102 Messages

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1.3K Points

6 years ago

Hi Greg,

You can reset the AP to its factory default settings by pressing the reset button that is  located next to the RJ-45  PoE OUT  port.
1. Use a 27mm socket to remove the middle RJ-45  PoE OUT  cable gland.
2. Make sure that the AP is powered.
3. Locate the reset button next to the RJ-45 port.
4. Using a pen or a similar pointed object, press the button for 10 seconds.
5. Verify that the  STATUS LED on the AP is off. If the  STATUS LED is off, it indicates that  the reset process is complete.

See the attached screen for button ref .

Let me know if this helps.

Thanks Munish 

1 Message

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60 Points

I tried to reset one 7782 Ruckus unit following the above procedure. The power LED is green and status LED is off. However when I scan the subnet 192.168.0.x I only see my laptop. Is that an indication that the device is broken?  I have used the same procedure with a 7372 and had no trouble finding the default address...

2 Messages

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80 Points

3 years ago

hello 

what if the reset button is broken , it does nothing it doesnt reboot the device the leds on the side dont change . I have tried logging in with the default ip and nothing ?

824 Messages

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13.2K Points

3 years ago

well if you cant hard reset it via button or through GUI... then you need to contact support for RMA..

1 Message

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60 Points

2 years ago

I have done the hard reset, now the power LED is green and the status LED remains off. How do i configure it since it is not broadcasting an SSID