allan_grohe's profileBrand User
Employee

Employee

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42 Messages

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932 Points

Tue, Oct 27, 2020 10:38 PM

Welcome to the New Ruckus Community! – 27 October 2020

Welcome to the New Ruckus Community! – 27 October 2020

Welcome to our new customer and partner community!  

 

All data and content migrated successfully from the old to the new community platform, including posts, user accounts and avatar icons, and tags.  

 

Some aspects of the UI/UX design are still being worked, and will finalize over the next few weeks.  Key differences in functionality from the old platform to the new one include:

  1. “Topics” is the new name for Categories
  2. “Posts” can belong to only one Topic in the new platform vs. the old one which allowed multiple Categories per post (this change improves content searchability)
  3. "Comments" are responses to posts, and comments can be made at the post level, or as "Replies" nested under other comments
  4. New Advanced Search functionality is available, and the community is still indexed as usual in the Support Portal’s main site search as well

Updates will continue over the next few weeks, so please check back regularly for new changes.  If you have questions about the new community or would like to offer feedback on the new platform, please post below.

 

Allan.

Allan.

==

Allan T. Grohe Jr.

Knowledge Management Program Director
for RUCKUS Customer Services & Support

Responses

7 Messages

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178 Points

7 m ago

What happened to the RSS feed?!

1 Message

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60 Points

6 m ago

i have two VLAN in my network , vlan 1 and  vlan2 and my controller smarzone 100 is connected in valn1 and ALL AP connected to vlan1 is working fine but AP connected to to vlan 2 disconnected frequently, is there any configuration  required for vlan2 APs??

1 Message

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60 Points

4 m ago

Smart Monitoring Feature is not working in Ruckus Virtual controller

2 Messages

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70 Points

3 m ago

after this migration, now I can't login old profile and I'm getting bunch of email notification spams. There's no options to unsubscribe in the email, I have to login using ruckus support login but then it created new profile instead and the old profile continues to spam. I'm reporting ruckus notification spams to DNBLS.

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