My Zone Director bricked, and so I got a replacement. Only problem is the one they sent me is a lot newer than the one it replaced. The replacement ZD is running 10.3.1.0 build 45, and my APs are running 18.104.22.168.219. They seem to be in a reboot loop with the ZD trying to again upgrade the firmware. I don't have an active support contract as this is a piece of equipment I walked into, and thought it was covered. I'm working on getting some quotes to get the support current, but I need to get my APs up. I saw a post on here about someone with a ZD running 10.1 with similar issues and was told they needed to upgrade the APs to 9.13, but one I can't find 9.13, and two I don't know if that still the minimum version required for 10.3.1. Ruckus turned up their nose at me when I asked for assistance for a ZD that they sent me, so I'm hoping someone can help. Most of my APs are R500s, and R310s.