M

15 Messages

 • 

220 Points

Wed, Apr 28, 2021 12:14 PM

I can't get into the admin panel.R550

Hi

I am setting up a setup R550(Unleashed(I upgraded from standalone)

https://docs.ruckuswireless.com/unleashed/200.1.9.12/t-LogInRunSetupWizard.html

I am unable to proceed from this Setup Wizard 5(It doesn't seem to reboot.)

I'm able to use it, but I'm having trouble reconfiguring it and updating the firmware.

Is there any way to get to the admin panel?

Responses

17 Messages

 • 

344 Points

20 d ago

@Masaki_Matsumura# sometimes you need to load the file and wait until complete the process and if you not lost connection or redirection to the page, you will need to  refresh the webpage is not working otherwise after load firmware reset it , and from my side i had to load firmware and then reset AP  try  again to access the GUI its will work

Sebastiao Paulo Antonio 

15 Messages

 • 

220 Points

Hi Thank you!

Did you physically reset the system?

17 Messages

 • 

344 Points

yes and then will ask you to start  wizard to setup

Sebastiao Paulo Antonio 

15 Messages

 • 

220 Points

20 d ago

Hmmm, I've tried resetting and reconfiguring, but still.

Does it take more than 15 minutes to process? I can't even see the status bar.

17 Messages

 • 

344 Points

did you try with other browser_?

Sebastiao Paulo Antonio 

15 Messages

 • 

220 Points

I reset it a few times and it did! Thank you!

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