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18 Messages

 • 

350 Points

Wed, Nov 6, 2013 7:49 AM

Galaxy S4 and Android 4.3 EAP-SIM stops working - Ruckus should investigate

Hello,

We have implemented EAP-SIM authentication (with Hotspot 2.0) and it worked on Galaxy S4 up to yesterday. Unfortunately, after upgrade of Android to 4.3 phone doesn't connect anymore.

From phone perspective it either fails to authenticate or silently dies.

From the ZD1100 perspective it appears the phone connects successfully, but almost immediately it disconnects:

2013/11/06 08:39:37 Low [email protected] User[[email protected]] leave WLAN[E-WPA] at AP[AP1] with Session Time[4.33 sec] RX Bytes[316] TX Bytes[297]
2013/11/06 08:39:37 Low [email protected] User[[email protected]] disconnects from WLAN[E-WPA] at AP[AP1]
2013/11/06 08:39:29 Low [email protected] User[[email protected]] leave WLAN[E-WPA] at AP[AP1] with Session Time[2.63 sec] RX Bytes[412] TX Bytes[370]
2013/11/06 08:39:29 Low [email protected] User[[email protected]] disconnects from WLAN[E-WPA] at AP[AP1]

Could you please escalate this as a company to Samsung - there are not many reports about this issue and we're stuck.

The configuration still works for Galaxy SII and similar.

Thanks.

Responses

683 Messages

 • 

11K Points

7 years ago

I've opened a support case for you on this issue.
(FWIW, bluetooth on my S4 isn't working so well after 4.3 update either...suspect we'll see a patch soon)