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7 Messages

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150 Points

Fri, Feb 5, 2021 9:14 AM

Ruckus cloud event logs

Hi Just curious, does anyone know how long the logs stay in the ruckus cloud database? Will the logs purge after a period of time?

I don`t see any information about this.

Responses

Employee

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296 Messages

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6K Points

5 m ago

Hello Nyi,

As per the latest Ruckus Cloud datasheet: "upto 12 months".  I suspect it will depend on how many network devices and clients are on the network. 

I've just checked my staff Cloud account and it goes back to July 2020.

I hope that helps,

Darrel.

Employee

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296 Messages

 • 

6K Points

5 m ago

Screenshot from datasheet.

7 Messages

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150 Points

Hi darrel,

Thanks for the information.

7 Messages

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150 Points

4 m ago

How about the ruckus self-sign in the logs record?

Is it the same period to purge from the record?

Employee

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296 Messages

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6K Points

Hi Nyi,

I believe the image below details what you need to know, basically it's 30 days from the expiry of the guest account.

Thanks,

Darrel.

Employee

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296 Messages

 • 

6K Points

4 m ago

Thanks.

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