We've had this system for a few years and it went out. Can't connect to the networks we set up. This has happened once before and ruckus helped set up remotely a couple years back but reaching them by phone has been nearly impossible.
Cannot access admin interface via app nor url so cannot check or change settings.
all status lights on ICX are green.
on both AP :
- PWR-solid green
- 2.4G/5G-solid orange
using spectrum- spectrum routers working fine and we've been using as a backup.
wondering how to go about reconfiguring the system to reconnect?