K

9 Messages

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180 Points

Fri, Nov 26, 2021 2:39 PM

R710 problem with the power

Hello, I have a problem with the power on the Ruckus Ap R710, when I connect it to the power, the led of power blinks and the others led dont start. I testing with a switch poe, poe inyector and power adapter, with all of them the result is the same.

Employee

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358 Messages

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6.7K Points

2 m ago

Hi Kelvin,

A flashing green Power LED means the AP doesn't have an assigned IP address.

Connect to the AP on it's default IP and set a static IP or connect a DHCP server and you should be good to go.

Best,

Darrel.

9 Messages

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180 Points

1 m ago

Hello,

I made all of this tests, and the result is the same. I think that the OS is corrupted because is not booting correctly or is someting wrong with the power...

Employee

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358 Messages

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6.7K Points

@kelvin_rodriguez
Hi Kelvin, if you are the original purchaser of the R710 then I would advise you contact Ruckus Support to raise a case. https://support.ruckuswireless.com/

Ruckus indoor Access Points have a Limited Lifetime Warranty.

Best,
Darrel.

9 Messages

 • 

180 Points

Sure, 

I will do it 

Thank's a lot

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