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2 Messages

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82 Points

Mon, Sep 13, 2021 8:01 PM

can I user Zone flex r500 AP with zone director 1000?

Hi I have my zone director 1200 broken(faulty) so I want to use my r500 AP with zone director 1000? Are they compatible and if yes Is it difficult to install them on the new zone director 1000?

Thanks

Responses

Official Rep

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1.2K Messages

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16.6K Points

9 d ago

Hi Stoy,

No, R500 is not supported on ZD1000. For supported AP models, refer the below release notes.

https://support.ruckuswireless.com/documents/248-zoneflex-9-3-4-release-notes/download

However, you can flash your R500 with Unleashed 200.7.10.202.127 firmware and it will work as a controller+AP.

You can download the firmware image from the below link.

https://support.ruckuswireless.com/software_downloads/3021-ruckus-unleashed-ap-200-7-10-202-127-mr-refresh6-software-for-r500

2 Messages

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82 Points

9 d ago

Hi, thanks for your answer, can you please advised me what to do, I have 9 access points and one faulty ZD. Shell I get new zone director(if yes please tell me which one is compatible except 1200) or shell I flash them all with unleashed firmware? Which one is easiest and chipper solution?

thanks

Official Rep

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1.2K Messages

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16.6K Points

@stoy_dimovski ZD1200 is the only controller which is not EOL so I don't think you have any other options.

If you want, you check for old ZD1100s as well but you can easily manage up to 25 APs using Unleashed.

One AP will become master, rest will be member and this all will work in HA mode, where available member AP will take over the master role, if there is any failure with master AP. 

Regards,

Syamantak Omer

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