M

2 Messages

 • 

80 Points

Sun, Aug 15, 2021 8:11 AM

All R320 in the building are Offline in new setup

Hey Guys 

i have a project with 2x Smartzone100 and the following Access points

H320

R320- 

R510

T310c

we commissioned the system as follows

controller version: 5.2.2.0.317

Controller plane version: 5.2.2.0.126

Data plane version: 5.2.2.0.21

AP firmware version: 5.2.2.0.301

NONE of the R320 Access points are working. all other are working great.

when we do a hard reset the R320 AP reboots and we can see the AP communicating 

and it picks a IP address. then after a short while the connection times out

then we see that it reverts back to the default IP. 

so we have communication for a short while and then it goes back to offline.

UPDATE:  i have just returned from the project. we discovered that most of the R320 have a duplicate IP address

maybe about 80-90% of them have the same IP address has another AP. 

R320s have two different firmware versions 5.2.0.0.5010 and 114.0.0.0.1360 on them

but the H320/R510/T310c have the latest 5.2.2.0.1026 

i can see the following msg in the log

Code 302 AP rebooted :   AP [RuckusAP MAC address **time** ] was rebooted because of  [/usr/sbin/cubic application, cubic , reboot due to WLAN migration; application , Cubic, reboot due to firmware change[

code 303 AP disconnected 

 

Official Rep

 • 

1.2K Messages

 • 

17K Points

2 m ago

Hi Mohammad,

Check below points.

Important Announcement