M

5 Messages

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112 Points

Thu, Jan 13, 2022 12:44 PM

acces point R300

I can log in after hard reset with 192.168.0.1 and can enter the name ( super ) and password ( sp-admin ) after that the page stays blank?

With refresing sometimes the nam of the device pops up but that is it! Anyone a solution?

Employee

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92 Messages

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1.3K Points

14 d ago

try another browser, or clear your cache then try again.

5 Messages

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112 Points

@sunny_gupta working with a mac with safari. After cleaning up I was able to get in de config menu but accept voor typing i can't change any other settings.

Tonight I will try to get in with a windows machine....thanks sofar!

Employee

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92 Messages

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1.3K Points

The AP was probably connected to another controller before.  You would need to factory reset it and/or flash the firmware to get it back to factory state.

5 Messages

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112 Points

Already did the hard reset....flash the firmware is something new for me. I'm going to google it haha

Employee

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92 Messages

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1.3K Points

You may be able to do this through the GUI, unless the functionality is broken somehow since you have limited settings.  Here is the link for FW: https://support.ruckuswireless.com/software/1015-zoneflex-r300-indoor-ap-104-0-0-0-1347-ga-software-release

Otherwise you may have to do it via SSH/CLI and use a TFTP server.

5 Messages

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112 Points

Downloaded firmware but the upgrade button doesn't work..

Official Rep

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1.4K Messages

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18.6K Points

8 d ago

Have you tried Firefox?

Try once and confirm if that helps or not.

5 Messages

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112 Points

7 d ago

Yesterday I've tried it with a windows machine and it worked the first time with Chrome. So problem solved! First time that Windows does what Mac could not.... )-;   Thanks everybody for the support!!

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