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Can't see my network on 802.11n card

I have R650 APs and a Zone Director 1200. I can't see the network on a laptop with 802.11n card. I can see the network with 802.11ac. Any ideas why I

 posted 

3 months ago

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Last response by 

syamantak_omer 

an hour ago

Question

 • Products & Services

42

2

0

virtual smartzone controller.

victual SmartZone controller can you trunk a port on the controller to handle multiple vlans? not finding much information on this. Thanks

 posted 

a day ago

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Last response by 

eizens_putnins 

an hour ago

Question

 • Products & Services

12

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R710s rebooting when can't see the gateway, this doesnt happen with R600 on the same switch.

Cluster controller fw - 5.1.1.0.405 Thu Jan  7 05:15:45 2021     0 day 01:05:17        970 rsmd_func cubic m

 posted 

10 days ago

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Last response by 

eizens_putnins 

2 hours ago

Question

 • Products & Services

35

4

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Teams and Zooms keeps disconnect

We have one client where ruckus zone director (ZD3050) is installed with firmware version - 9.8.3.0 build 44 and ap's are (zf7025 ,zf7341 ,zf7321). As

 posted 

9 hours ago

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Last response by 

eizens_putnins 

2 hours ago

Question

 • Products & Services

11

1

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R600 suddenly cannot ping or connect to ZoneDirector

Hello, We have an R600 AP that suddenly could not discover the ZoneDirector. Doing a diagnostic Ping in the AP's Web GUI shows that it cannot ping t

 posted 

5 days ago

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Last response by 

eizens_putnins 

2 hours ago

Question

 • Products & Services

20

4

0

Standalone Ruckus 7982 Connectivity Issues

For home use I have a single Ruckus 7982 AP running in standalone mode on firmware 100.1.0.0.194.  I also have a single Meraki MR18 AP.  Connectivity

 posted 

6 years ago

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Last response by 

eizens_putnins 

2 hours ago

Question

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Answered

 • Products & Services

33

9

Android 11 with Ruckus can't get IP

we have a RUCKUS ZD1200, WLANs set Device Access Policy,find android 11 join WLANs,Unable to retrieve IP

 posted 

18 hours ago

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Last response by 

syamantak_omer 

5 hours ago

Question

 • Products & Services

5

1

0

SZ-100 service offline

I have issue with SZ-100. From time to time service like Web is going offline. Service start and service restart commends are not helping. Is it possi

 posted 

10 hours ago

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Last response by 

eizens_putnins 

10 hours ago

Question

 • Products & Services

10

2

0

vSZ 5.2 Hotspot - No MAC Auth Option

On the ZoneDirector we had a Hotspot setup with a MAC Address bypass. I can't find the same options on the virtual Smart Zone version 5.2.

Question

 • Products & Services

10

0

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Change IP Address of Cloud Controlled AP

How can I change the IP Address of a Cloud Controlled AP? I cannot find any way in the Web UI to do so. Also, attempting to log into the AP via SSH wi

 posted 

4 years ago

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Last response by 

gary_castro 

a day ago

Question

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Answered

 • Products & Services

60

6

Ruckus Cloud Block MAC Address

If there is a device on our network that we would like to block what is the easiest way to do this?

 posted 

a day ago

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Last response by 

syamantak_omer 

a day ago

Question

 • Products & Services

5

1

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T301

I am new to Ruckus and just received some T301s free of charge and need the default login. Either web based or ssh would be helpful.

 posted 

a day ago

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Last response by 

tommy_nelson 

a day ago

Question

 • Products & Services

7

1

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Cloudpath and Azure AD SAML Authentication

We have an environment where we have got on-prem AD synced with Azure AD, we have just started to implement the cloud hosted cloudpath environment to

 posted 

9 months ago

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Last response by 

alessandro_zappa 

a day ago

Question

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Answered

 • Products & Services

89

2

ZD1200 broken try to restore backup on new ZD1200

Our ZD1200 stopped booting, wild guess is something with storage. There is a backup of this unit. ordered a new ZD1200 and tried to restore. Unfortuna

 posted 

2 days ago

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Last response by 

syamantak_omer 

a day ago

Question

 • Products & Services

9

1

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how to ssh from powershell to ruckus wireless AP (standalone)

I can start an SSH session to an R300 using these commandlets: PS C:\WINDOWS\system32> $ruckussession = New-SSHSession -ComputerName 192.168.5.2 -

 posted 

2 days ago

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Last response by 

syamantak_omer 

a day ago

Question

 • Products & Services

14

1

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ZD1200 LEDs solid green when power up.

I have a ZD1200, as soon as power is applied, the STATUS and POWER led is solid green. I can't find on the network and factory rest don't work. What s

Question

 • Products & Services

6

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AP on different VLAN is getting disconnected from the controller

Query from @ajmal_khan i have two VLAN in my network , vlan 1 and  vlan2 and my controller smarzone 100 is connected in valn1 and ALL AP connec

 posted 

2 days ago

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Last response by 

javier_valdes_chavez 

2 days ago

Question

 • Products & Services

14

1

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Cannot get rid of Recover.me-xxxxxx

Hello. Everything had been working fine until I had to replace the modem, same ISP. I did hard resets; both with the reset button, an using putty. &

 posted 

6 days ago

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Last response by 

john_buscaino 

2 days ago

Announcement

 • Products & Services

21

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Welcome to the New Ruckus Community! – 27 October 2020

Welcome to our new customer and partner community!     All data and content migrated successfully from the old to the new community platform, includin

 posted 

3 months ago

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Last response by 

syamantak_omer 

2 days ago

Announcement

 • Products & Services

241

2

Ruckus Unleashed: Remote monitoring ideas (for packet loss, latency)?

Hey, I very often use two Ruckus Unleashed APs (meshed) as wireless bridges. Multiple other devices are connected (via a switch) to each one of those

 posted 

3 days ago

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Last response by 

syamantak_omer 

2 days ago

Question

 • Products & Services

14

1

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