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R720 Using eth0 and eth1 at the same time

Hi, I would like to know if it is possible to use both interfaces on a R720 Access Points while they are managed by vSZ or ZoneDirector or Smart Zone 100. We currently use eth1(PoE) managed by either one of the above controllers. I would like to set up a static IP address on the c

Question

 • RUCKUS Services

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Static IP for my R510

The R510 IP address changes every week or so and disrupts my IoT devices (I believe). Is it suggested to give the R510 AP a static IP address?

Question

 • RUCKUS Services

9

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SmartZone 5.2.2 MR1 Patch1发布了。解决了许多终端关联,AP性能和稳定性问题。主要解决的问题和已知问题如下。

SmartZone 5.2.2 MR1 Patch1( 5.2.2.0.1161)发布了。解决了许多终端关联,AP性能和稳定性问题。主要解决的问题和已知问题如下。具体参考英文版本说明( https://support.ruckuswireless.com/documents/3997-smartzone-5-2-2-mr1-patch1-release-notes) 。 解决了的关键问题 终端使用外置DPSK服务器连接失败(ER-9486) R750重启(因为Target Assert)--ER10184 由于AP MAC地址导致用户流量被交换机丢弃(ER-9545)

Question

 • Local RTF Families

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Roaming APs

Hola amigos, buenas tardes, quería consultarle algo. Para aplicar el Roaming de SSID (Mismo nombre de red misma VLAN) que es lo recomendable.? Todos los aps en el mismo APgroup.? Los Aps en diferentes APgroup pero dentro de una misma Zona.? o Todas las anteriores dentro de un Dominio.? Tengo

Question

 • RUCKUS Technologies

6

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Disable the redirect page and 3 second timeout during captive portal redirection

Hi all, just bought a ZD1200 with 7x T610s for my wifi project , after setting it up using WISPr with external web portal and installed SSL certs to the ZD , everything seems working but there is one thing bugging me which is the initial http redirect. When I tried connecting to the Hotspot, th

Question

 • RUCKUS Technologies

36

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UPGRADE DE EQUIPO RUCKUS T300

Necesito ayuda para poder actualizar un equipo ruckus t300 que se encuentra actualmente en la versión 10.3.0.0.362, quiero llevarlo a la versión 5.2.2.0.1026 pero me sale constantemente error bad firmware header magic.

Question

 • RUCKUS Technologies

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Ruckus R710 Won't Factory Reset - Help

Newbie here still figuring things out. I’ve got a R710 AP that I got off eBay. I’ve been unable to factory reset it (other one I purchased reset without issue). Any thoughts? Here’s what I’ve tried: Used the reset button and paper clip. Made sure that I did it for at least 10 seconds and that

Question

 • RUCKUS Technologies

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Update firmware for ZD1200 and R700

Moved into a house with a Ruckus setup. Want to upgrade the firmware but can't because I don't have a support upgrade entitlement. Is it possible to upgrade my devices w/o a support upgrade entitlement? If not, OK - then I'll take step 2 and get support - problem with that option is I can't get a

Question

 • RUCKUS Technologies

50

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ZD1200 recommended vs latest firmware

The current recommended firmware for the ZD1200 is 10.2.1.0.183 MR1 refresh 5. The latest firmware is 10.5.0.0.212 GA refresh 2. Why is the recommended firmware so many versions back? Is the 10.5 firmware still acceptable for production systems? Thanks in advance.

Question

 • RUCKUS Technologies

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2

ICX7150-C12 switch no connected devices

Rukus APs shows online and my switch showing disconnected. Unleashed system only supports ICX firmware version 08.0.90 or later. AND Failed to ping ICX 192.168.1.36. Suggest checking the network. Windows laptop connecting to APs and working internet too but not in Iphone/MacBook or Smart TV. Can an

Question

 • RUCKUS Technologies

368

4

Accepted Solution

Channelfly incompatible with apple products!?

Simple question I can't find answered anywhere. Is channelfly incompatible with apple products? I have 3 R710's running 200.11.10.5.195 (previously 200.10.10.5.246) it's always done this regardless of firmware. When channelfly is enabled on 5ghz whenever an apple device (iphone 13 pro max,ipad air 2

Question

 • RUCKUS Technologies

50

1

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ZoneDirector 10.2.1 (MR1 Refresh8)版本发布了, 如果有如下现象,请升级

如果你使用的版本低于2.1并且有如下反馈,请升级到10.2.1.0.212. Macbook 用户有时候会掉线(ER-9831) ZoneDirector系统管理界面或者portal无响应(ER-10223) 在配置应用识别和控制时AP有时候重启。 具体参见 https://support.ruckuswireless.com/documents/4020

Question

 • Local RTF Families

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3sec delay time at using wispr ssid on ZD 10.1.x.

Hi.We have upgraded ZD1200 from 10.0.x to 10.1.x.Atfer upgrading, we found ZD shows message about delay time below.Why does it shows? I can't find about it on user-guide.Could we disable the message? Regards.

Question

 • RUCKUS Technologies

9

1

Smart Redundancy Firmware

Hi guys, I'm planning to run two zd1200 5 aps with smart redundancy mode. My question is, does the the two zd1200 need to have the same firmware to use smart redundancy mode? Thank you

Question

 • RUCKUS Technologies

26

1

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SmartZone custom ICX switch events

Hello, Trying to take advantage of custom ICX switch events from SZ 6.0. I have setup a few TextPattern custom events and enabled the EMAIL event management for the different severities. Emails have been tested coming from SmartZone and it works. I am wondering how SZ can receive these Text

Question

 • RUCKUS Technologies

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Ruckus ICX 7150

Hello everyone! Need help. Some strange with my ICX7150. When I try firmware 09.0 get error with RADIUS TLS. When switch are boots see in log: cp: can't stat '/.pkg/libpam/etc/*': No such file or directoryCreating TUN deviceCreating the first Tap interfaceERROR: Failure in gw addStarting TPM Infra

Question

 • RUCKUS Technologies

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6

Tracking lost devices

I am trying to track when a device comes into range. It has been "lost". I know the device details (mac address). Can I set the alert to send me an email if it connects ?

Question

 • RUCKUS Technologies

28

4

ZD1200 firmware downgrade 10.1 to 10.0

I have a ZD1200 with firmware 10.1 without problems, but a tried to downgrade the firmware from 10.1 to 10.0, after downgrade the firmware I just lost the controller, I cant ping it or access by any via. Any advise?

Question

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Answered

 • RUCKUS Technologies

464

3

Strange issue with ZoneFlex 7363

Hello, When I'm using my home router as a AP and when I'm connected to it and using Hik-Connect app on which is set public IP (which ISP assign to me) and the port which the IP camera use, there is no issue and I can see it, but when I stop the wireless network on my home router and connect to it

Question

 • RUCKUS Technologies

43

3

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URL filtering custom block page and block page on HTTPS

Hello everyone, I was trying the URL filtering yesterday and I had two issues I couldn't find any information in the documentation.(I am using a ZD1200 running 10.4.0.0.70 firmware. I can upgrade the firmware if necessary to get new features.) 1- I couldn't find any way to customize the block page

Question

 • RUCKUS Services

34

4

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