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Android 11 with Ruckus can't get IP

we have a RUCKUS ZD1200, WLANs set Device Access Policy,find android 11 join WLANs,Unable to retrieve IP

Question

 • Products & Services

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vSZ 5.2 Hotspot - No MAC Auth Option

On the ZoneDirector we had a Hotspot setup with a MAC Address bypass. I can't find the same options on the virtual Smart Zone version 5.2.

Question

 • Products & Services

6

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Change IP Address of Cloud Controlled AP

How can I change the IP Address of a Cloud Controlled AP? I cannot find any way in the Web UI to do so. Also, attempting to log into the AP via SSH wi

 posted 

4 years ago

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Last response by 

gary_castro 

3 hours ago

Question

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Answered

 • Products & Services

58

6

Ruckus Cloud Block MAC Address

If there is a device on our network that we would like to block what is the easiest way to do this?

 posted 

6 hours ago

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Last response by 

syamantak_omer 

5 hours ago

Question

 • Products & Services

2

1

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virtual smartzone controller.

victual SmartZone controller can you trunk a port on the controller to handle multiple vlans? not finding much information on this. Thanks

 posted 

11 hours ago

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Last response by 

tim_simmons 

10 hours ago

Question

 • Products & Services

6

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T301

I am new to Ruckus and just received some T301s free of charge and need the default login. Either web based or ssh would be helpful.

 posted 

12 hours ago

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Last response by 

tommy_nelson 

11 hours ago

Question

 • Products & Services

6

1

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Cloudpath and Azure AD SAML Authentication

We have an environment where we have got on-prem AD synced with Azure AD, we have just started to implement the cloud hosted cloudpath environment to

 posted 

9 months ago

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Last response by 

alessandro_zappa 

12 hours ago

Question

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Answered

 • Products & Services

89

2

ZD1200 broken try to restore backup on new ZD1200

Our ZD1200 stopped booting, wild guess is something with storage. There is a backup of this unit. ordered a new ZD1200 and tried to restore. Unfortuna

 posted 

19 hours ago

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Last response by 

syamantak_omer 

13 hours ago

Question

 • Products & Services

8

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how to ssh from powershell to ruckus wireless AP (standalone)

I can start an SSH session to an R300 using these commandlets: PS C:\WINDOWS\system32> $ruckussession = New-SSHSession -ComputerName 192.168.5.2 -

 posted 

a day ago

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Last response by 

syamantak_omer 

13 hours ago

Question

 • Products & Services

11

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ZD1200 LEDs solid green when power up.

I have a ZD1200, as soon as power is applied, the STATUS and POWER led is solid green. I can't find on the network and factory rest don't work. What s

Question

 • Products & Services

6

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AP on different VLAN is getting disconnected from the controller

Query from @ajmal_khan i have two VLAN in my network , vlan 1 and  vlan2 and my controller smarzone 100 is connected in valn1 and ALL AP connec

 posted 

a day ago

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Last response by 

javier_valdes_chavez 

a day ago

Question

 • Products & Services

12

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Cannot get rid of Recover.me-xxxxxx

Hello. Everything had been working fine until I had to replace the modem, same ISP. I did hard resets; both with the reset button, an using putty. &

 posted 

5 days ago

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Last response by 

john_buscaino 

a day ago

Announcement

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Welcome to the New Ruckus Community! – 27 October 2020

Welcome to our new customer and partner community!     All data and content migrated successfully from the old to the new community platform, includin

 posted 

3 months ago

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Last response by 

syamantak_omer 

a day ago

Announcement

 • Products & Services

237

2

Ruckus Unleashed: Remote monitoring ideas (for packet loss, latency)?

Hey, I very often use two Ruckus Unleashed APs (meshed) as wireless bridges. Multiple other devices are connected (via a switch) to each one of those

 posted 

2 days ago

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Last response by 

syamantak_omer 

2 days ago

Question

 • Products & Services

13

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R710s rebooting when can't see the gateway, this doesnt happen with R600 on the same switch.

Cluster controller fw - 5.1.1.0.405 Thu Jan  7 05:15:45 2021     0 day 01:05:17        970 rsmd_func cubic m

 posted 

9 days ago

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Last response by 

evelynda_robles 

2 days ago

Question

 • Products & Services

33

4

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APs in the Zone Director rebooting constantly

Seeing multiple alerts with these reasons: last disconnected reason [AP Restart : application reboot] last disconnected reason [Change State Resp

 posted 

4 days ago

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Last response by 

syamantak_omer 

2 days ago

Question

 • Products & Services

16

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SSH Stops after 2 weeks

We have multiple ICX 7750 and 7450 in our DCs. Randomly we get SSH failing after approx 2 to 4 weeks. To fix we have to go to DC and console onto devi

 posted 

2 years ago

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Last response by 

jijo_panangat 

2 days ago

Question

 • Products & Services

75

6

Band steering based on device type?

We are investigating issues of iPads and 5 GHz. Is it possible to band steer based on device type? I think I can setup a SSID and have it only be on 2

 posted 

2 days ago

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Last response by 

syamantak_omer 

2 days ago

Question

 • Products & Services

17

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R600 suddenly cannot ping or connect to ZoneDirector

Hello, We have an R600 AP that suddenly could not discover the ZoneDirector. Doing a diagnostic Ping in the AP's Web GUI shows that it cannot ping t

 posted 

4 days ago

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Last response by 

syamantak_omer 

2 days ago

Question

 • Products & Services

17

4

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My R310 doesn't have 5g signal, but the signal light is normal

My R310 doesn't have 5g signal, but the signal light is normal I've tried all the available firmware, but the problem still exists Can you help me fin

 posted 

7 days ago

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Last response by 

syamantak_omer 

2 days ago

Question

 • Products & Services

16

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