Skip to main content

Conversations

View More

  • •••
SCI - Access Points from our VSZ are showing "Unknown" data

We have connected 3 x controllers to our SCI:1. VSZ Site 12. VSZ Site 23. SCG200One of the VSZs' access points showing "unknown" with no data displaye

 posted 

10 days ago

 • 

Last response by 

elvert_bernal 

2 hours ago

Question

 • Products

4

3

Discussion around issues in Catlina MacOS

There has been a lot of chaos on Catalina MacOS and its interaction with networks that have deployed Ruckus products for wireless service.  Issues are

 posted 

5 months ago

 • 

Last response by 

chris_downing 

4 hours ago

Question

 • Services

18

11

Absurd that I need a license to enable 2x10gb ports on the ICX switch.

No idea what Lennar was thinking that homeowners have sys admin knowledge to be able to manage their home network. not to mention that the switch isn'

 posted 

7 hours ago

 • 

Last response by 

matt_klouda_0c02f0 

7 hours ago

Question

 • Services

18

2

0

Official Solution

ICX 6010 switch/router

Is there documentation for version 7 of the software?Is an advanced license for this model still available and how much is it?

 posted 

25 days ago

 • 

Last response by 

benbeck 

8 hours ago

Question

 • Products

2

2

Assign 2 IPs to ZD3000 Controller on 10.2

Is it possible at all to assign an IP in 2 separate subnets on the ZoneDirector? Perhaps via command line?

Question

 • Products

12

0

0

Sporadic reboots R610 Unleashed - Help Please!

Background:-Have three R610's (latest unleashed firmware 200.9.10.4.212), all with wired connections. One is a master and the other two are adopted by

 posted 

13 hours ago

 • 

Last response by 

sandeep_gupta 

11 hours ago

Question

 • Products

16

1

0

Constant Power Cycle after upgrade to 200.9.10.4.202

Ruckus R610 unleashed upgraded to latest firmware (200.9.10.4.202) yesterday, keeps power cycling constantly with no pattern.I get the same message ev

 posted 

a month ago

 • 

Last response by 

r_v 

11 hours ago

Question

 • Products

8

4

Official Solution

Lots of log errors, APs drop connection constantly, ICX 7150-C12P & R510

This log is repeated whenever a device drops a connection (whether it was unable to resolve ip, failed latency test, or failed upload)Oct 19 22:13:26

 posted 

9 days ago

 • 

Last response by 

hashim_bharoocha_0e13c0 

11 hours ago

Question

 • Products

6

1

Official Solution

Remotely Convert from layer 2 image ("SPS") to layer 3 image ("SPR")

I have an ICX 7150-24P-4X1G switch that is running the layer 2 image ("SPS") that is remote. I do not have access to the console, or other out of band

 posted 

12 hours ago

 • 

Last response by 

benbeck 

12 hours ago

Question

 • Products

9

1

0

Can't see my network on 802.11n card

I have R650 APs and a Zone Director 1200. I can't see the network on a laptop with 802.11n card. I can see the network with 802.11ac. Any ideas why I

Question

 • Products

9

0

0

ZF7782 and PoE on second eth port

Hello, we have several ZF7782 still operating in our network, and I'm looking to utilize the second ethernet port with PoE.  We're currently running t

 posted 

a day ago

 • 

Last response by 

jason_reich 

15 hours ago

Question

 • Products

13

2

0

TCP MSS Clamping for RGRE Tunnels?

Tunnelling anything inherently lowers maximum packet sizes due to additional overhead.  Are there any features/mechanisms available in the Ruckus SZ s

Question

 • Products

10

0

Connection requirements for ZD Remote App

I've deployed a ZD1200 (running 9.12.2.0 build 101), and published the Web UI remotely on HTTPS so I can connect to it via the ZD Remote Control App (

Question

 • Products

4

3

Ruckus R600. Once configured can it run wireless ?

Hi, I have a collegue who wants to buy and setup a mesh system using unleashed on a set of R600's. However they cannot run the wire to the AP in its

 posted 

a day ago

 • 

Last response by 

harald_thomas 

18 hours ago

Question

 • Products

34

3

0

I want to move one AP R500 from one ZD controller to a different one

We have 2 clusters ZD 3050 active-passive, one cluster will be retired and I want to migrate/move all the AP's to the remaining one...I have modified

 posted 

8 days ago

 • 

Last response by 

marius_negrea 

20 hours ago

Question

 • Products

13

1

r700 APs - 2.4 Ghz clients "Unauthorized"

I have ZD 9.8.3 build 58 and run a WLAN with mostly ZF 7762s that works fine with all clients old and new. Recently I've acquired some R700s and added

 posted 

10 days ago

 • 

Last response by 

martin_b82a0e 

20 hours ago

Question

 • Products

5

1

Accepted Solution

Official Solution

hello.... have icx 7150-48P rejecting commands to join the SZ..... any hint please?

hello.... have icx 7150-48P rejecting commands to join the SZ..... any hint please?

 posted 

9 days ago

 • 

Last response by 

martin_b82a0e 

21 hours ago

Question

 • Products

17

4

Cloudpath 5.1 and SmartZone SE Accreditation Exam

I took two exams: Cloudpath 5.1 SE and Partner Assessment - Accreditation Exam and SmartZone SE & Partner Assessment – Accreditation Exam. How do I se

 posted 

3 years ago

 • 

Last response by 

roberto_lujan 

a day ago

Question

 • 

Answered

 • Services

6

7

Closed

RUCKUS Forum READ-ONLY 21 to 23 October 2020 for Upgrade

UPDATE 16 October 2020 - RUCKUS Forum READ ONLY 21 to 23 October 2020 for upgradeThe RUCKUS Community Forum will begin migration to a new platform on

 posted 

a month ago

 • 

Last response by 

allan_grohe 

a day ago

Announcement

 • Services

10

7

Welcome to the New Ruckus Community! – 27 October 2020

Welcome to our new customer and partner community!     All data and content migrated successfully from the old to the new community platform, includin

 posted 

a day ago

Announcement

 • Services

42

0

Ruckus Forums

Welcome to our customer community! If you have questions to ask, problems to report, or other feedback to give, you've come to the right place. Our team does our very best to help out as fast as we can.

Curious to know more about what we do? Check out our Related links below to learn more!