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3 hours ago
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Topic: 2825 / 2111 / cant access web admin page set up vf2825 Hi beolight, Which VF2825 model do you have? We have several models (VF2825, VF2825-0, VF2825-3) that operate in different mode. If you have VF2825, DHCP server function is enabled on the LAN ports and the Data WLAN, and you should configure your PC to obtain IP address automatically. If you have one of the other two 2825 models, you should provide a DHCP server whether it be your router modem or what not. What kind of router modem do you have? Is it a cable modem? If it is, you may have to hard reset (factory reset) for it to recognize a newly attached device. When you connect 2111 to 2825, 2111 connects to the Video WLAN of the 2825. The Video WLAN runs in bridge mode and you will have to have a DHCP server available for the PC Ethernect connected to 2111. If you want 2111 to connect to 2825’s Data WLAN, you can search our FAQ for the instruction. Hope this helps. Kind Regards, Ruckus Support |
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Oct 4, 2008
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Topic: 2825 / 2111 / cant access web admin page set up vf2825 Hi there I am getting very frustrated trying to set up these products I have followed instructions on quick set up GUIDE and manual with little or no success. the quick set up guide saysobtain ip address automatically whereas manual says assign ip address?? I have tried restting and this sometimes(actually twice out of 100s of attempts)gives me brief access to web admin page but as soon as I try to set up wep security I lose connection Connecting through windows wireless gives me limited connectivity message if i dont get asked for WEP key during connecting process I get 2 solid greens on the vf2825(buttons1+2) button 3 is orange and button 4 is not lit up when i connect the 2111 to the 2825(lan port on 2825) i get all 4 lights green on both devices and typing in 192.168.0.254 gives me admin page but again when i try click on any of the menu pages i get document contains no data page and lose the connection i am connecting vf2825 wan port to my router modem and connecting an ethernet cable from the LAN port on my pc to the lan ports on the vf2825 pc LAN port is configured with fixed ip address 192.168.0.100 Serial number on vf2825 is VF40007624 i am using belkin n1 vision router/modem Please advise on what to do |
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Oct 2, 2008
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Topic: ZoneDirector / Pre sales question Hi NotFreak, Can you send email to support@ruckuswireless.com with your contact information? I will forward your questions to our sales team who can further assist you with your pre-sales questions. Kind Regards, Ruckus Support |
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Oct 2, 2008
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Topic: ZoneDirector / Pre sales question Currently I’m investigating the usage/deployment possibilites of a network based on a zonedirector 3000 and about 20 AP’s. However I have some specific questions which are: Thx |
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Oct 2, 2008
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Topic: General Questions / Vista Problem is with ZD1006 and ZD 1012. Running versions 3.0.4.0 – 140 and 143 We are in a corporate environment that generally does not use Vista. With the spread of WiFi we are seeing a number of home computers entering and some are running Vista. Since these machines are privately owned there is some reluctance to have staff update drives, tweak registry, etc. I will check to see if Vista client machines that cannot connect have all patches and service packs before I respond. |
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Oct 1, 2008
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Topic: 2942 / SNMP ZF 2942 Hi startkey, Which version of ZoneDirector software are you running? Have you looked at the event log on the ZD with wireless clients MAC filter to see what was going on? Kind Regards, Ruckus Support |
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Oct 1, 2008
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Topic: 2825 / 2111 / Can a 2825 do Class A DHCP? Yes, “US” stands for US power adapter. If you are out side of US, you need to specify the type of power adapter you need. Kind Regards, Ruckus Support |
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Oct 1, 2008
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Topic: 2825 / 2111 / Can a 2825 do Class A DHCP? I haven’t purchased one yet. I wanted to confirm this first. I’m assuming “US” to mean USA? |
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Oct 1, 2008
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Topic: 2211 / MM2211 with new GUI doesn't see a network Hi Gabucino, What is the model number and the serial number of the one with the external antenna? Can you send that information as well as the support text, which you can get from Maintenance→Support page when you login, to support@ruckuswireless.com? Please put <http://forums.ruckuswireless.com/forums/4/topic…> on the subject line. Kind Regards, Ruckus Support |
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Sep 30, 2008
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Topic: 2825 / 2111 / Can a 2825 do Class A DHCP? Hi macodi, Which VF2825 model do you have? If it is VF2825-US, then you can configure the starting IP address for your DHCP scope. Kind Regards, Ruckus Support |
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Sep 30, 2008
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Topic: General Questions / Difference among firmwares, vf2825, zf2925 and zf2942 Hi zukky, Which Ruckus product do you have and what problem are you trying to solve? Kind Regards, Ruckus Support |
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Sep 30, 2008
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Topic: General Questions / Vista Hi pkp, Which Ruckus product are you having problem with? Kind Regards, Ruckus Support |
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Sep 30, 2008
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Topic: General Questions / Vista Having problems connecting machines running Vista. |
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Sep 30, 2008
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Topic: General Questions / Vista Having problems connecting machines running Vista. |
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Sep 30, 2008
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Topic: 2825 / 2111 / Can a 2825 do Class A DHCP? My Linksys router can only be used to dole out Class C (192.168.1.X) DHCP addresses. Can the Ruckus 2825 do Class A (10.10.0.X) DHCP for an internal network? |
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Sep 29, 2008
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Topic: General Questions / Difference among firmwares, vf2825, zf2925 and zf2942 Hi, I had a little more look. owrt@debian:/ruckus$ strings 2825_4.2.0.0.132_Main.Bl7 |grep 2825 zf2925 and zf2942 don’t have each words. owrt@debian:/ruckus$ strings 2925_4.2.0.0.132_Main.Bl7 |grep 2925 But They also have a word “vf2825”. owrt@debian:/ruckus$ strings 2925_4.2.0.0.132_Main.Bl7 |grep 2825 Same firmwares? |
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Sep 27, 2008
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Topic: General Questions / Task tNetTask is dead wlan[0,0] → Task tNetTask is dead AP software 3.5.0.1675 |
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Sep 27, 2008
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Topic: General Questions / Difference among firmwares, vf2825, zf2925 and zf2942 Hi, all. I had a little look among firmwares, vf2825, zf2925 and zf2942. owrt@debian:/ruckus$ diff 2825_4.2.0.0.132_Main.Bl7 2942_4.2.0.0.132_Main.Bl7 Does This mean these firmwares are same, they become each model when booting by any variable? regards, zukky |
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Sep 26, 2008
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Topic: 2825 / 2111 / Data WLAN not available ? Hi David, The products you received from Swisscom are specially customized for BlueWin TV. As such, you will have to consult Swisscom support team for your questions. We are not authorized to give out product details. As for the second 2111 purchase, you will want to contact Swisscom for the same customization reason. Kind Regards, Ruckus Support |
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Sep 25, 2008
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Topic: 2211 / MM2211 with new GUI doesn't see a network I have two MM2211 broadband gateways, one with the older and simpler HTTP interface, the newer with optional external antenna and the “nicer”, HTTPS GUI. There are two wifi networks nearby (SSID: WifiZone): WifiZone 00:0E:8E:7C:B5:53 AP no 11 15/0 0 This is what the older MM2211 sees. The best (closer) network would be 00:C0:CA:19:FD:B6. By setting the BSSID mode to “Locked”, it works as it should. However, the newer MM2211 doesn’t see this network, and if set to “Locked” it can’t ever connect! WifiZone 00:0e:8e:7c:b5:53 AP no 11 18/0 Screenshots: |
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Sep 24, 2008
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Topic: 2825 / 2111 / Data WLAN not available ? Hi dear support team I am a 2825/2811 user from Switzerland, who got your hardware from BLUEWIN TV, my current IPTV provider, as an alternative to a wired connection when i moved home, since it would have been a “architectural” nightmare to bring a wired connection between my ADSL router and the Set top box… ;-) First of all, let me thank you for YOUR GREAT PRODUCT ! It is a wonder and works perfectly. (had tried a Devolo Powerline adapter 85Mbits before my IPTV provider came with your solution, but the the IPTV signal with the DEVOLO was not fluent, so I was eager to test your stuff once it became officially available from our IPTV provider). Since the WLAN-Modem/Router from my IPTV provider (also being my internet provider) had WLAN and the Ruckus was sitting right next to it, I disabled the WLAN from my router and only use the RUCKUS as an AP for both my Set-top box and my notebooks + PLAYSTATION 3. However, in the settings of the 2825, I only see a tab “Video WLAN” and my Notebooks + the PS3 actually connect to that SSID. My question: I have seen comments about a DATA WLAN, both in this forum but also in the 2825 doc available from your website…how is it I cannot “see”/access this in my 2825 ? Also, do I risk bandwidth issues when I will have my second IPTV box connected to the 2825 ? and last but not least: where could i purchase only a 2811 ? My IPTV provider only sells a combo offer with 1×2825 and 1×2811...not the best deal for me… Thanks a lot for your answers to those few questions. |
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Sep 23, 2008
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Topic: General Questions / Blinking red thumb A client of ours is online on her PC and also able to watch TV, however the thumbs up is blinking red. |
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Sep 23, 2008
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Topic: 2211 / MAC address cloning? -=PROVIDER WIRELESS SIGNAL=- Is it possible to keep my Linksys Wireless MAC address as the address the Ruckus uses to connect to my provider’s wireless network? Thank you! |
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Sep 22, 2008
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Topic: 2825 / 2111 / Use a 2825 as an AP? Thanks for the reply but i already have it connected to the 2wire boosting the signal to a 2111. In fact i have two wireless signals since i can’t make my Ubuntu laptop connect to my Ruckus; thus the 2wire broadcasting. Problem is i have two desktop PCs away from the 2wire and only one 2111 to receive the signal and i’m not willing to buy another. That’s why i asked about converting the 2825 so that the signal cold be passed to both PCs via LAN ports. I guess i’ll have to buy a USB wireless or see if i can pull it off with a linksys router lying around. Thanks anyway Cheers |
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Sep 19, 2008
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Topic: 2825 / 2111 / Use a 2825 as an AP? Hi mestrini, The 2825 is an Access Point and you can not use it as a wireless extender. Will disabling wireless on the 2wire and using your 2825 as the sole wireless AP work by connecting WAN port to your 2 wire gateway? If you want to extend the wireless coverage, you can add MM2211 to your set up. Kind Regards, Ruckus Support |
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