Topic: ZoneDirector / AP association w/ Zonedirector

When a 7962 associcates with on of two Zonedirectors and then switches to the other Zonedirector, the “Device Name” is returned to the default of RuckusAP and changes from the assinged name. Any reason why this would happen or how to prevent this?

Topic: General Questions / Meshing

@dom
I have these options >
Auto (Mesh role is automatically assigned) <— this is selected
Root AP (Only runs as a root AP)
Mesh AP (Only runs as a mesh AP)
Disable

Uplink Selection Smart (Mesh APs will automatically select the best uplink) <—— this is selected
Manual (Only selected APs can be used for uplink)

@ajpmiami

Ok I have access points working via mesh, they are set to Auto (rather than root mode or auto mode) 1 of the 3 access points is diconnected, do they disconnect if they’re not needed? Or is there a fault somewhere. This particular access point is within a 10metre range from the the zonedirector and other access points.

Topic: General Questions / Throughput

All devices connected to the same Radio, and on the same channel in the receiving area share the available bandwidth of that RF channel. Consider the radio channel as layer 1 which is shared. WLAN/SSID are layer 2 separations and are used to provide different services (encryption, authentication) for different types of devices or user communities. Since each WLAN/SSID must transmit a beacon to announce its existence, so that multiple SSID’s are slightly less efficient due to this small overhead. Additional WLAN/SSID’s are recommended only to provide different services or to segment traffic into different VLAN’s. The later can be accomplished with a single SSID with Dynamic VLAN feature of 8.2 if you are using 802.1x authentication.

Topic: General Questions / Meshing

You need to first connect the AP to be connected via Mesh to the Zone Director via Wire and allow it to join, upgrade (if necessary), provision (configure) and connect as a Root AP. This will program the AP with the Mesh values needed to find a Root and then the Zone Director. Once the AP has been configured and connected as a Root, then you can disconnect the Ethernet and it should recognize that the Zone Director is no longer reachable via its Ethernet interface and it will then bring up its Mesh uplink interface and look for a root. If a Mesh AP is reset to factory defaults, or the Mesh configuration is changed on the Zone Director or Access Point then you will need to re-provision the AP as a Root again by connecting it to the wired Zone Director network. It will take a few minutes after disconnecting the Ethernet from the AP to determine that the Zone Director is not available. You can speed up the transition by power cycling or rebooting (not factory resetting) the AP.

Topic: General Questions / Meshing

in the ZD under > Configure > Access Points > expand one of the APs and at the bottom in the advanced options do you have ‘Mesh Mode’ and four radio buttons?

Topic: General Questions / Meshing

I have a Zonedirector 1000 and 7363 access points that I want to mesh together.

I plug the zonedirector into my switch and one of the access poitns into this switch. I then turn the access points on in various points in the building, should they mesh together automatically?

Topic: General Questions / Throughput

Is maximum throughput of a station based on the radio or an individual SSID?

Also does having two SSIDs make an AP more efficient handling client data i.e. faster?

cheers, dom

Topic: General Questions / software ver 9.0 release date?

Please consult with your Ruckus Sales representative for information on future release dates and features.

Once the new version is officially released a “What’s New” document will be published on the support WEB portal.

Topic: Support Customers Only / multiple default gateways

No, defining different Default gateway on the Access Point will not affect connected clients. Also the default gateway must correspond to the IP subnet used for theAccess Points and can not just be any convenient value or routing will not work. The clients learn the Default Gateway from the DHCP server that provides the IP address, subnet mask and DNS settings.

The best way to segregate traffic and to use multiple Internet access is to use VLAN’s each with its own DHCP server providing the correct IP address, subnet mask, Default Gateway and DNS needed for that network. You can seperate clients into the VLAN’s based on different WLAN/SSID’s, or using the VLAN override feature of WLAN groups, you can have different VLAN’s for different AP’s in different buildings. Create two WLAN groups, assign the WLAN/SSID’s to both groups, then set the VLAN for each group for the VLAN in each building. You then apply the WLAN group to the specific AP’s in the specific buildings (per radio for dual radio products). Of course the client VLAN’s must be tagged on the ports where the AP’s will reside, and a DHCP server or DHCP relay to a central server with multiple scopes needs to exist on the VLAN’s.

Some routers can have multiple WAN connections and may be able to load balence between them, but the clients will still access this router via a common Default Gateway and this type of connectivity will be independent of the Ruckus LAN connectivity.

I hope this is helpful.

Ruckus Support.

Topic: 2942 / 2nd ethernet port and security

Ruckus Technical Support can not comment on future release dates and features.

Consult with your Ruckus Sales representative.

Topic: 2942 / Procurve 2520-24G-PoE

Strange how I have some that work and some that dont? Was there a revision change?

Topic: ZoneDirector / all-time statistics? and resets?

Is there a way to get all-time stats from the ZD controller for APs and clients?

Along with 1 hr and 24 hr stats, we want to see:

all-time # of Client Devices
all-time # of Rogue Devices
all-time Max Concurrent Users

Also, we’d like the ability to reset stats back to zero – individually would be nice. For example, we might move some APs and want the system to generate new Average Signal (dB).

-Mike

Topic: ZoneDirector / Forcing AAA Server Preference

Hello,

We have two sites with Ruckus ZDs: Head Office running Windows Server 2003/IAS and a separate data center servicing regional branch offices running Windows Server 2008/NPS. Both Ruckus ZDs list both servers under “AAA Servers”. We want the “home” server (i.e. the 2003/IAS box in the case of Head Office)to service connection requests on its site and to have the “distant” server available as a backup in case the home server fails. Is there any way to force this in ZD? Does the order of the servers listed in AAA servers matter?

Thanks in advance.

Topic: Support Customers Only / multiple default gateways

I wanted to ask a question about running multiple default gateways.

Scenario: a hospital has two wings where patients access the internet over the WiFi. Currently there is one DSL connection that becomes slowwwww due to too many users at once.

I was thinking the hospital could run TWO default gateways (two identical DSL connections) on what is the same LAN segment and send users on wing one to DFG1 and users on wing two to DFG2.

Although there is one common DHCP server for the LAN segment, I see that ZoneDirector managed APs allow manual configuration of the DFG address.

What if I were to assign the different DFGs at the AP settings, would this send clients connecting to APs on wing one to DFG1 and clients connecting on wing two to DFG2?

Cheers, dom

Topic: General Questions / rate limiting

I was looking, for a client, at the download/upload rate limiting feature.
OS8 supports limiting to 100kbs/250kbs/500kbs/1mbps/2mbps/5mbps/10mbps/20mbps/50mbps

If internet (DSL at about 15M DL and 1M UL) is offered in a hospital ward to 35 patients, and the connection is getting maxed out, what would you be inclined to set the cap at for upload/download for each client?

I know this is variable, subject to minimum streaming requirements which I haven’t defined, but if any of you reading could reply I am trying to let it be an open responce.

Cheers, dom

Topic: 2211 / internal network problems with mm2211

Hello,

I have a zyxel adsl modem connected to a linksys wrt54G wwireless router.
To extend the range in my house I’ve bought the mm2211. It works great and in no-time I was connected with my wireless linksys network.
I can ping every other computer wired and non wired within my homenetwork.
I have connected a hp printer on one of mine computers and share it.
My wirelss computers won’t find the shared printer and even let it no seen in my networksurroundings all the computers who are connected to my linksys.

What is the solution pls?

Thanks in advance

Topic: 2942 / 2nd ethernet port and security

the same thing i have been concerned with…

i mean a standalone AP has the capability to define Vlan to individual ports, but when connected to a ZD why does this useful feature vanishes?

do we have solution for this?

it has been heard that the new software release v9.0 has been on its way, (software release v9.0 features were disussed on the last webniar 25aug – unfortunately i missed this webniar), hope this new software release get us a solution.

Topic: General Questions / software ver 9.0 release date?

i heard that software release version 9.0 has been presented on the last SALESBITE (25 Aug). Also the features that will be available in software release version 9.0 was explained on this webinars.

Where can we get the details (on the new features) of software v 9.0?
When will this be released?

Topic: ZoneDirector / Intermittent Display of Admin Login

Our ZoneDirector is configured to use “No Authentication” and to direct the client to a “Terms of Use” page and then to redirect the client to a specified URL. The system works as expect the majority of the time, but in rare instances, after association with the AP, rather than receiving the “Terms of Use” page, the client receives the Admin Login page instead.

After repeated re-associations with the AP, the client eventually receives the Terms of Use page. The issue is quite rare and intermittent.

Topic: Support Customers Only / Firmware update problems

I recently updated to 8.2.1.0.32. My controller is a ZoneDirector 1000. Access points are now dropping/disconnecting for no apparent reason. I did have to roll back the update originally since multiple aps started dropping. After rolling back to a previous version then re installing the most current update, I have less disconnecting but it still happens. Its there a fix or some suggestion for a fix? Thank you.

Topic: 2825 / 2111 / Setting of the Hong Kong version VF2825

Will we. I bought a Hong Kong version of the VF2825, which feature set to enter the WEB, stickers Default IP Address: 192.168.1.40 I enter 192.168.1.40 in IE is not get in. Have tried 192.168.20.1 nowhere. I would like to restore factory settings reset, and still not do not know how go, is not how to set the computer to do? Thank you! !

Topic: Support Customers Only / 7962 hangs after a hard reset

When Ruckus Zone Flex access points are factory defaulted they are configured to act as standalone AP’s. A standalone AP will not show any status LED’s until a WLAN is configured, which will turn on the WLAN LED.

If the AP receives an IP via DHCP and starts looking for a Zone Director then the DIR LED should begin to flash, and become solid when a Zone Director is found and joined.

Check the status of the Power LED (in the front), it should be solid green. I would isolate the AP from the network, reset it to factory defaults and try to connect to the AP directly with a statically configured IP address in the default subnet of 192.168.0.x using the default IP of 192.168.0.1. If you can connect to the AP WEB UI, then enable a WLAN/SSID, and verify that the WLAN LED turns on amber indicating a WLAN is enabled, and green when a client associates to the AP.

If the DIR LED does not begin to flash when the AP is connected to a network segment with DHCP services then the AP is not getting an IP address. You can verify this by connecting a DHCP enabled PC to the spare port on the AP and verify that it can receive an IP address.

Topic: General Questions / API / XML Documentation?

Is there any documentation regarding developer APIs for FlexMaster/ZoneDirector? I see the following on a Ruckus press release in relation to FlexMaster:

“Through FlexMaster’s XML-based application programming interface (API) coupled with SNMP support within Smart/OS, integration with enterprise management frameworks has never been easier.”

We’re running FlexMaster and would like to test these API capabilities but so far I can’t find any resources to get me started.

Cheers
James.

Topic: 2942 / Procurve 2520-24G-PoE

See http://forums.ruckuswireless.com/forums/6/topic…

There’s a known problem with that switch and POE.

Topic: Support Customers Only / 7962 hangs after a hard reset

My 7962 AP stopped working after a hard reset with a paper clip. I had just put the AP on a new LAN segment and wanted it to grab a new DHCP address.

I pressed the hard reset button for 8 seconds and released. The 4 status LEDs lit up for several seconds, and then went dark. The results are the same whether I use a POE adapter or a power supply. This behavior is consistent — the LEDs will light up after a hard reset and then go dark whenever I press the hard reset. I’ve waited for several minutes for them to show status, but nothing happened.

This is the second AP that’s exhibited this behavior after a hard reset. I had the first one replaced under warranty.

Has anyone seen this before or have any troubleshooting steps to suggest?

Thanks.