AP Appears 'Disconnected' in ZoneDirector

Subscribe to AP Appears 'Disconnected' in ZoneDirector 3 post(s), 3 voice(s)

 
Avatar Felix 1 post

Hi,

I am trying to set up a WLAN using a Ruckus ZoneDirector 1000 controller and Ruckus ZoneFlex 2942 AP.

Even though the AP successfully discovers the ZoneDirector, the status of the AP remain ‘Disconnected’.

Is there anything I am not doing right?

Counting on your suggestions.

Felix

 
Avatar Ruckus Support 163 post(s)

Hi Felix,

Please send debug file from your ZoneDirector to support@ruckuswireless.com.

Kind Regards,

Ruckus Support

 
Avatar Zoran 7 post(s)

Did you upgrade the firmware?

Regards
Zoran