Hi,

Is there anyone can help me to my problem regarding our 2925 Hotspot?

The problem is that when we try to connect our laptop via wireless to 2925 which is connected to the internet via WAN port. The WAN port is connected to a switch with default management of VLAN1 which is then connected to a router with built in DHCP server.

I noticed that my laptop as a DHCP client cannot successfully get an IP address to the router. Also, I check the status of 2925 in its HTTP configuration page. The DHCP is enabled but the internet status is down. The results are all the same when I tried to connect my laptop to 4 SSID of 2925.

But when I connect my laptop with a straight cable to a port in the LAN of 2925, then the second port of LAN is connected to the switch, my laptop is successfully getting an IP address from the router and can make an internet connection.

Please help me how to configure my problem. Is it in line with the VLAN assignment of the SSID and VLAN assignment for the port of the switch?

Thank you very much in advance.

Hello Christian,

We have received your email. Someone will be contacting you to assist you.

Kind Regards,

Ruckus Support