Hi guys,

Ruckus Wi-Fi connections are working just fine in our org. even if we’re still in the testing stage.

Internet works fine, but the only issue we have is to log in on our Novell server (ver. 6.5).
Can’t find Tree of the server, context and even the Server.

We’re using static IP. The ZD 1000 has our static IP (10.14.xx.xx), but the AP has its own local IP address (192.168.0.xx). So, I thought that was the problem, and I gave the one of AP our IP address (10.14.xx.xx) just to test it, but the problem still exist.

Is ZD 1000 not letting us to login on Novell server?

Is the any solution?
Our AP’s are 2942 and 7942.
Thanks in advanced.

Regards
Zoran

Zoran, the ZoneDirector and the Access Points need to be on the same IP subnet. It is currently not allowed to have the ZD on 10.14.×.x and the APs on 192.168.0.xx.

If your Novell server uses IP then there is no apparent reason why the wireless clients cannot find the tree, unless the wireless laptops go through some start-up script which assumes a (wired) connection to the Novell server which is not there yet as the OS is still loading the driver onto the WNIC and/or has not yet enabled the WNIC while the login script is running.

Ruckus Support

Thanks BigDog for quick reply.
I’ve changed the AP’s with our local IP addresses (10.14.xx.xx), but still can’t log in to our server, while Internet works just fine.
The strange think is when I connect to Netgear AP and Linksys, the laptop logs onto Novell server just fine.

It just drives me crazy…

Regards
Zoran

Looks like this requires some more in depth troubleshooting. Please send an email to support@ruckuswireless.com with your contact details and a reference to this forum post and we’ll take it from there.

Ruckus Support