Anyone knows the default login ID and password for 2811 and IP for 2111? I cannot find them on the label at the bottom of the units. I tried to use admin/password and super/sp-admin, but cannot login.

My service provider came to setup, but did not give me these info.

Below are the info I can find at the bottom of the Units.
Thanks a lot if anyone can help.

926-3811-UK01

VF2811:
S/N: VF50015832
MAC: 00139224874F

VF2111:
S/N: VF20047737
MAC:00139222B68F

Hi rileyzgmg,

Who is your service provider? It is possible they might have customized the login credentials per their need. If so, you will have to contact your provider for this type of service.

Kind Regards,

Ruckus Support

I just checked your serial number. Please contact your service provider for the login credentials.

Kind Regards,

Ruckus Support

Hi Ruckus Support,

Thanks for your advise. My service provider is SingTel, I will check with them.

Regards
Riley

Hi Rileyzgmg,

Was wondering if you have any updates on this. I have the same set as you, and I’m trying to locate the login credentials of the set.