http://forums.ruckuswireless.com/forums/4/topics/241 en-us 60 <p>Hi, I purchase Ruckus MetroFlex 2211-DZ to get better connection with MetroFi in Sunnyvale. My laptop built in WiFi connects to MetroFi with good signal strength but I have to keep laptop near window and can&#8217;t move otherwise drops signal. After doing search on MetroFi website they higly recommend MetroFlex 2211-DZ product. But I am having problems even connection to MetroFi network where I am writing email with built-in Wifi connected to MetroFi. I have latest firmware 3.5.0-1675 (Nov 2007). I have notice that after upgrading (modem did that automatically) it is not working at all. It was working fine with previous firmware release in May 2007 (that&#8217;s the one came with modem). I have done all the steps according to manual and still no connection, which is very frustrating because new firmware suppose to improve performance not other way. I have also sent email at <a href="mailto:support@ruckuswireless.com">support@ruckuswireless.com</a> with serial number and contact detail. If you help me out by sending previous version of firmware (not available on website to download) will help me.</p> <p>If I don&#8217;t get any help return the product and report to MetroFi that don&#8217;t suggest product with such high price which doesn&#8217;t even work but I am sure you will resolve it.</p> <p>Thank you</p> Mon, 05 May 2008 10:17:11 -0000 forums.ruckuswireless.com:4:241:752 nni123 http://forums.ruckuswireless.com/forums/4/topics/241