Hi dear support team

I am a 2825/2811 user from Switzerland, who got your hardware from BLUEWIN TV, my current IPTV provider, as an alternative to a wired connection when i moved home, since it would have been a “architectural” nightmare to bring a wired connection between my ADSL router and the Set top box… ;-)

First of all, let me thank you for YOUR GREAT PRODUCT ! It is a wonder and works perfectly. (had tried a Devolo Powerline adapter 85Mbits before my IPTV provider came with your solution, but the the IPTV signal with the DEVOLO was not fluent, so I was eager to test your stuff once it became officially available from our IPTV provider).

Since the WLAN-Modem/Router from my IPTV provider (also being my internet provider) had WLAN and the Ruckus was sitting right next to it, I disabled the WLAN from my router and only use the RUCKUS as an AP for both my Set-top box and my notebooks + PLAYSTATION 3.

However, in the settings of the 2825, I only see a tab “Video WLAN” and my Notebooks + the PS3 actually connect to that SSID.

My question: I have seen comments about a DATA WLAN, both in this forum but also in the 2825 doc available from your website…how is it I cannot “see”/access this in my 2825 ?

Also, do I risk bandwidth issues when I will have my second IPTV box connected to the 2825 ?

and last but not least: where could i purchase only a 2811 ? My IPTV provider only sells a combo offer with 1×2825 and 1×2811...not the best deal for me…

Thanks a lot for your answers to those few questions.
David

Hi David,

The products you received from Swisscom are specially customized for BlueWin TV. As such, you will have to consult Swisscom support team for your questions. We are not authorized to give out product details.

As for the second 2111 purchase, you will want to contact Swisscom for the same customization reason.

Kind Regards,

Ruckus Support